Orr Lighting and Electric - Limited Warranty
Warranty Period: 1 Year from the Date of Project Completion
Scope of Warranty
Orr Lighting and Electric (hereinafter referred to as "the Company") warrants to the original customer that all labor and workmanship provided by the Company will be free from defects under normal use and service for a period of one (1) year from the date of project completion.
What Is Covered
This warranty applies exclusively to:
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The labor and workmanship performed by Orr Lighting and Electric during installation, repair, or service work.
What Is Not Covered
This warranty does not cover:
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Materials or Equipment: Any materials, equipment, or components used in the project, which are covered by the manufacturer’s warranty.
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Damage caused by misuse, neglect, abuse, or improper use of the electrical system.
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Damage resulting from acts of nature, such as lightning, floods, earthquakes, or other external forces.
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Pre-existing issues or conditions that were not disclosed or could not be reasonably identified during the initial inspection.
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Work or modifications performed by anyone other than Orr Lighting and Electric.
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Equipment or materials provided by the customer or third parties.
Claim Process
To make a warranty claim, the customer must:
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Notify Orr Lighting and Electric in writing of the issue within the warranty period.
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Provide proof of project completion date (e.g., invoice or contract).
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Allow the Company reasonable access to inspect and address the reported issue.
Warranty Remedies
If a defect in workmanship is found and reported within the warranty period, Orr Lighting and Electric will, at its sole discretion, either:
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Repair the defective work, or
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Refund the cost of the defective portion of the labor.
Limitation of Liability
Orr Lighting and Electric’s liability under this warranty is limited strictly to the cost of labor required to repair or resolve the workmanship issue. The Company is not responsible for any materials, equipment, or incidental, consequential, or indirect damages, including but not limited to loss of use or inconvenience.
Manufacturer’s Warranties
Materials, equipment, and components used in the project are subject to the terms and conditions of their respective manufacturer’s warranties. The customer is responsible for managing claims related to defective materials or equipment directly with the manufacturer.
Additional Terms
This warranty is the sole and exclusive warranty provided by Orr Lighting and Electric and supersedes all other warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.
Contact Information
For warranty claims or inquiries, please contact:
Orr Lighting and Electric
Phone: 845-853-5794
Email: JamesOrrElectric@gmail.com
Customer Acknowledgment
By accepting the services of Orr Lighting and Electric, the customer acknowledges and agrees to the terms of this Limited Warranty.